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Headwaiter f/m

Pridané / Added: 13 Apr 2019

Miesto / Place: riečna výletná loď

Začiatok / Start date: ASAP

Trvanie / Duration:

Popis / Description:



Job summery:

Managing the service department under supervision of the Maître d'
Control and enforcement of the quality standards in his/her assigned area of work
Guarantee smooth service operations
Obligation to attend during restaurant and buffet service
Responsibility for the adherence of all relevant hygiene (HACCP), safety and environmental regulations in his/her assigned service area
Responsibility for the careful handling of all equipment and ma­chinery in the entire service
Always available as contact for passengers regarding inquiries, complaints and suggestions in the service
Motivation of service crew to excellent service
Planning, organising and delegating special functions in the service area

Job requirements:

Minimum age 22 years
Flexible, trustworthy, efficient, reliable, able to work under pressure
Creativity
Cost and quality awareness
Team player
Respectful, friendly and professional conduct towards passengers and crew
Integrity
Good manners, well-groomed appearance



Qualification / Experience:

Qualified training as hotel / restaurant specialist or documented relevant experience
Several years of relevant work experience
Very good knowledge of restaurant service; especially beverages/wine
Experience in managing complaints, living up to service
Good educational background
Fluent in spoken English and/or German, depending on the vessel


Area of responsibility:

In his/her assigned area of service, the Head Waiter is a competent specialist and disciplined superior in the service department, authorised to issue directives.



Deputy in case of absence:

Maitre d'Hotel



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