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Maitre d'Hotel f/m

Pridané / Added: 21 Feb 2019

Miesto / Place: riečna výletná loď

Začiatok / Start date: ASAP

Trvanie / Duration:

Popis / Description:

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Key areas of responsibility:


Managing the entire service department as a decision-maker
Control and enforcement of the quality standards in the service area
Responsibility for the sufficient supply of material, equipment and personnel for all service operations according to the prescribed standard
Ensuring smooth service operations
Obligation to attend during restaurant and buffet service
Responsibility for the adherence to all relevant hygiene (HACCP), safety and environmental regulations in the entire service area
Responsibility for the careful handling of all equipment and machinery in the entire service areaAlways available as contact for passengers regarding inquiries, complaints and suggestions in the service area
Always available as contact for all those working in the service department
Motivates service crew to provide excellent service
Planning, organising, delegating special functions in the service area
Coordinating service schedules in the service department
Coordinating vacation schedules in the service department together with the hotel manager

Qualification:

Professional training as hotel / restaurant specialist or evidence of relevant experiences within the area (e.g. by internal qualification), final qualification of a hotel vocational school desired
Several years‘ of practical experience
Excellent knowledge of service and galley area, especially of beverages and wines
Experience in managing complaints
Very good knowledge of English language

Requirements:

Specialist competence, ability to work under stress, reliability, creativity
Pleasant and polite manner, smart and well-groomed appearance
Cost and quality awareness
Self-assured and calm manner towards staff and passengers
Smart appearance
Leadership skills, capable of motivating staff



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