RESPONSIBILITIES

Daily cleaning of approximately 18 staterooms
Cleaning of public areas, toilets and reception area according to requirements
Correct handling of guest laundry
Control and distribution of externally cleaned laundry and uniforms
Correct and careful handling of all cleaning products, materials and housekeeping equipment
Rotating laundry duty incl. washing, ironing and folding activities
Distribution of daily programs, gift orders and turndown services in allocated staterooms
Welcoming and escorting guests to their staterooms on embarkation day
Checking and reporting technical defects of staterooms to the supervisor / reception
Conduction of stock takes; inventory according to company procedures
Organization and planning of embarkation / disembarkation
Assistance in other departments upon instruction from supervisors (if required)
Performance according to company standards and HACCP rules
Participation in loadings
Correct storage of stock; establishing of par levels
Active participation in onboard training programs
Participate in the departmental “Daily Reunion”

REQUIREMENTS

High school diploma required
Previous experiences required in an upscale cruise line or hotel of comparable size in the similar position in the scope of the Housekeeping department
Good English communication skills
Ability to work independently, service-oriented and guest focused
Must be able to deal correctly with confidential information and must be discrete
Must be well groomed and maintain impeccable hygiene standards
Extensive walking required and ability to stand on feet for a long time
Guest focused, service oriented, positive personality and professional appearance
Flexible and stress resistant, team player, shows commitment